Motil is an all-in-one software solution that provides website building, scheduling, and payment tools. By using Motil, businesses can streamline their online presence, automate scheduling, and manage payments, all in one place. Here are some of the key benefits of using Motil:
- Easy website creation: With Motil’s website builder, businesses can create a professional-looking website without any coding knowledge. The platform integrates a range of powerful software that helps businesses manage customers, scheduling, and payment processing.
- Streamlined scheduling: Motil’s scheduling tool allows businesses to automate their scheduling process, saving time and reducing the risk of double bookings or scheduling conflicts. Clients can book appointments and meetings online, and businesses can set their availability, send automated reminders, and manage their schedule from one central dashboard.
- Secure payment processing: Motil offers secure payment processing tools, allowing businesses to easily accept payments online. Businesses can set up payment forms, invoices, and subscription plans, and clients can pay using a range of payment methods, including credit cards, PayPal, and Apple Pay.
- Customer management: Motil’s customer management tools make it easy for businesses to keep track of their clients and their interactions. The platform allows businesses to store client information, track appointments and payments.
Overall, Motil provides businesses with a comprehensive suite of tools for managing their online presence, scheduling, and payments. By using Motil, businesses can save time, improve efficiency, and provide a better experience for their clients.
Account Setup
Yes, Motil is available everywhere you work. You can use Motil to create an online storefront, schedule appointments, and manage clients. If you choose to do payments through Motil with our integrated payments provided by Stripe you need to follow Stripe’s country guidelines. It is not necessary to use Stripe to use Motil and we encourage users to use the payment methods that they prefer. If you manage your online storefront and your scheduling with Motil you can accept payments in cash or third party payment providers like Venmo, Zelle, Paypal and you can mark the appointments as paid through a third party provider.
To change your custom URL for your page log into your account on the website and go to Profile > Account. In the iOS or Android app go to Settings > General > Personal Information.
On the web go to Profile > Account > Reset Password to change your password. In the Motil iOS or Android App go to Settings > General > Change Password. If you forgot your password you can press “Forgot Password” on the login screen on the web or in the iOS or Android App.
To manage your subscription log into your account on our website and go to the Subscriptions tab. From there you can manage your subscription, update your payment methods, upgrade, or downgrade your plan, or switch between monthly and annual billing.
To manage your subscription log into your account on our website and go to the Subscriptions tab. From there you can manage your subscription, update your payment methods, upgrade, or downgrade your plan, or switch between monthly and annual billing.
Through Motil you cannot currently put your Motil storefront on a 3rd party domain. You can however redirect a link with your current webhosting service to your Motil page (for example yourdomain.com can redirect users to your Motil page). For questions on how to do this check with your domain provider or email us as support@motil.com
You currently cannot add teammates to your Motil Page. We hope to have the feature available soon.
You can remove the Motil branding as part of our Premium Unlimited plan.
We offer white labeling as part of our Premium Unlimited plan. Send us an email at support@motil.com to get started.
We don’t currently offer a widget you can put on your own site, but we hope to have the feature available in the future. As a workaround you can link to your Motil business storefront from your site.
Motil currently only integrates with Google Calendar, Google Meet, and Zoom. Please send us any other integrations you want to see to support@motil.com.
To manage your subscription log into your account on our website and go to the Subscriptions tab. From there you can manage your subscription, update your payment methods, upgrade or downgrade your plan, or switch between monthly and annual billing.
To delete your account you can head to our Android and iOS apps and go to Settings > General > Delete Account. You can also email us at support@motil.com to delete your account.
Business Storefront
Currently we’re built for selling services. Your personalized webpage/profile acts as a store and customers can come in and check out via that storefront.
On the web go to Profile > Photos to add or change your profile picture. In the Motil iOS or Android App go to Settings > General > Personal Information and click the add icon next to the profile picture.
On the web go to Profile > My Business. Use the About your business section to write a bio to showcase your skills and expertise. In the Motil iOS or Android App go to Settings > General > Personal Information and use the add more information about you.
You can add your business name in the Business Name input at the time of sign up. If you want to add it or update it later on web, go to Profile > Account. In the Motil iOS or Android App go to Settings > General > Personal Information.
On the web go to Profile > My Business. Click Add link and input the URL and the text you want to display for that link. For example, you might put https://www.facebook.com/nike/ as your link and Nike Facebook as the text to display. In the Motil iOS or Android App go to Settings > General > Personal Information to add your links in the same way.
On the web go to Dashboard > Add Service or Services > Add Service. Input all your service details. Your services will appear under the Book with {Your Name} section of your business storefront. In the Motil iOS or Android App go to Dashboard > Add Service. You can also go to Settings > Services to see all your services, add new ones, or update existing ones.
On the web go to the Services page and click on the service you want to edit. In the Motil iOS or Android App go to Settings > Services and click on the service you want to edit. Make your edits and click Save Service.
On the web go to the Services page. In the Motil iOS or Android App go to Settings > Services. Click on the service you want to delete and click Delete Service.
Schedule
On the web go to Schedule > Standard Work Hours to fill out your weekly availability. If the checkbox is checked next to the weekday it signifies you work that day. Go to Schedule > Specific Day Availability for days that don’t follow your normal weekly availability. For example, if you are taking time off, you can click on the date and uncheck the box below the calendar. In the Motil iOS or Android App go to Settings > Schedule > Working Hours to fill out your weekly availability. Go to Settings > Schedule > Calendar to edit specific days.
Motil will make sure you’re never double booked. Whenever a client schedules an appointment with you, the time is blocked from your calendar. If you are synced with Google Calendar, all times you are busy or tentative in your primary Google calendar will be blocked from your Motil calendar.
On the web go to Dashboard > Schedule Appointment. Fill out the client, service, date and time. This will send a booking confirmation email to you and your client. They will be able to reschedule, pay, or cancel their appointment through the booking link provided in the email. Your clients can also schedule appointments with you through your business storefront. You can share the link with your clients or on your socials by going to Dashboard > Public Webpage > Copy Link. In the Motil iOS or Android App go to Dashboard > Schedule Appointment.
When your clients select a service on your business storefront they are taken to a date and time screen where they can see all your available times. They can click on the date they want to view and all available times for that date will show underneath that.
Your clients can book directly through your business storefront by clicking on a service. It will take them through the booking flow of selecting a date and time and filling out any other information that’s needed to complete the appointment.
Yes, if you have integrated with Zoom or Google Meet in the integrations page, Motil will add a video link to all your online appointments automatically.
As the business owner, you can reschedule an appointment on web by going to the dashboard and clicking the pencil icon next to the appointment you want rescheduled. In the Motil iOS or Android App go to Upcoming Bookings and hit edit. Your client will be sent a reschedule notification email with the new details. Your client can reschedule by clicking the reschedule button in their booking confirmation email and selecting a new date and time. You will be sent a reschedule notification email with the new details.
As the business owner, you can cancel an appointment on web by going to the dashboard and clicking the X icon next to the appointment you want cancelled. In the In the Motil iOS or Android App go to Upcoming Bookings and hit cancel. Your client can cancel by clicking on the cancel button in their booking confirmation email.
Your clients will be asked for their credit card information at the time of booking from your business storefront. If you have selected upfront payments for that service, their card will be charged immediately. Otherwise, you will be able to charge their card when you complete the appointment from your dashboard. If you created the appointment and it’s an upfront payment, the confirmation email sent to them will ask them to input their payment information and their card will be charged immediately. If it is not a service paid upfront, you will have the option to send them a payment link once you complete the appointment from your dashboard. They will receive a payment link to their email and be charged for the service.
No, you can create a free appointment by creating a service and marking “I do not charge for this” in the billing section. These types of appointments are great for internal meetings, lead qualification calls, and first sessions.
Client Management
On the web go to Dashboard > Add Client or Clients > Add Client. In the Motil iOS or Android App go to Dashboard > Add Client or Clients > Add Client. You can see a list of all your clients on the Clients page.
There is currently no way to remove a client. We are hoping to add that functionality soon. In the meantime, you can contact support@motil.com for help removing a client.
There is currently no way to update client information. We are hoping to add that functionality soon. In the meantime, you can contact support@motil.com for help updating client information.
If your client wants to make an appointment themselves through your business storefront, they will have to create a Motil account. If you as the business owner wanted to create the appointment, they would not need a Motil account. When you create the appointment from the dashboard using the client’s email, a confirmation email will be sent to the client’s email where they can reschedule, cancel, and pay for the appointment.
Yes, you can still manage a client’s information if they choose not to use Motil. You can add them to your client list and send them appointments and invoices. The appointments and invoices will go to their emails.
Yes, we send a confirmation email to your clients at the time of booking. We do not send any reminders after the time of booking.
Yes, Motil will send cancellation notification to your client’s email.
Yes, once you complete the service and choose to send them a payment link we will send a payment link to their email reminding them they must pay for their service. In the case of an upfront appointment, they will need to pay when they confirm the appointment through the booking link we send to their email.
No, we currently don’t send any SMS to clients.
Yes, we send booking confirmations, cancellation notifications, rescheduling notifications, payment links, payment confirmations, invoices, and invoice reminders.
We currently don’t allow you to customize emails we send to your clients but hope to have that in the future.
We currently do not support this functionality on your end, but email support@motil.com and we will bulk import for you.
We currently do not support this functionality on your end, but email support@motil.com and we will bulk import for you.
We currently do not support this functionality but plan to add this in the future.
Payments
When you finish a service, you can choose to charge the customer in 5 ways:
- Upfront charges – your customer’s credit card will be charged when they create the appointment.
- Charge the payment method your customer has on file.
- Send a payment link to your customer’s email if they do not have a payment method store, have not signed up for Motil, or prefer not to sign up for Motil.
- Charge via cash/external party transaction (i.e. Venmo, PayPal, etc.). After completing a service you can mark the services as paid in cash or via 3rd party payment processor and we will not charge your client.
- Send your customer an invoice.
The money charged for that service goes to you, not to us. As a result, we don’t act as a middleman so you have more flexibility around issuing refunds and credits directly and charging customers directly.
You can choose between Instant Payouts or Standar payouts. Instant Payouts are available in some countries via Stripe. The typical Standard payout time is T+2 for US and T+3 for most other countries (but the time table may vary depending on the country). To see the payout speed based on your country click https://stripe.com/docs/payouts#standard-payout-timing
You can charge via cash/external party transaction and still record the payment in Motil for bookkeeping purposes.
Stripe is the technology company Motil uses to provide online payment processing services. The company offers a range of tools and APIs that allow businesses and individuals to easily accept and manage payments online, including credit and debit cards, Apple Pay, Google Pay, and various other payment methods.
- On the web go to the Payments tab. You can create a new Stripe account by going through the Stripe onboarding or sign into an existing account. Once you complete onboarding you will receive an email from Stripe asking you to confirm your email.
- Sometimes Stripe requires more identification information to approve your Stripe account. Look out for any email communication from them.
You can continue using those features by signing into your Stripe account and using them how you did previously.
We hope to have this feature available soon within Motil. In the meantime, you can login to Stripe and create a subscription by going to Products > Add Product. Make sure recurring is marked in the Pricing section. Once the product is created, create a payment link and add it to your social links section in Motil or send it directly to clients.
On the web go to Dashboard > Send Invoice or Invoices > Send Invoice. Choose the client or add an email address and the line items and click send. They will receive an email with a link to the invoice for payment. In the Motil iOS or Android App go to Dashboard > Send Invoice or Invoices > Send Invoice.
If you just went through Stripe onboarding, check your email for notifications about your account status from Stripe. It can take Stripe up to 24 hours to approve your account and they may ask for additional documentation / verification. While your account is pending approval you will not be able to send anything via Stripe. Another possibility is that your account has been restricted because Stripe needs more information. In that case log back into your Stripe account and follow the instructions to finish approval.
Stripe is currently supported in 46 countries. To see what countries, click here https://stripe.com/global
Motil does not take any fees. Stripe takes 2.9% fee +$.30 per successful card charge. +.5% for manually entered cards, +1.5% for international cards, +1% if currency conversion is required. If your client chooses to pay with an ACH payment, the fee is .8% with a $5.00 cap.
Sign into your Stripe payment account by pressing Payments in the navigation bar in Motil. Once in Stripe click on Payments, find and click the charge you want to refund, and click on Refund.
Integrations
On the web go to Integrations > Google Calendar and sign into your Google account. In the Motil iOS or Android App go to Settings > General > Integrations > Calendar Settings > Sign in with Google. Once you sign in you should be taken back to the Motil integrations page where you should get a confirmation that your Google Calendar account is synced. No further action is needed. Moving forward you will be able to see all your Motil events in your Google calendar and all Google calendar events blocked off in your Motil calendar.
Before you connect Google Meet you need to connect Google Calendar. After on the web go to Integrations > Google Meet. In the Motil iOS or Android App go to Settings > General > Integrations > Meet. You should get a confirmation that your Google Meet account is synced. No further action is needed. Moving forward a Google Meet link will be attached to all your virtual meetings.
On the web go to Integrations > Zoom and sign into your Zoom account. In the Motil iOS or Android App go to Settings > General > Integrations > Zoom and sign into your Zoom account. You should get a confirmation that your Zoom account is synced. No further action is needed. Moving forward a Zoom link will be attached to all your virtual meetings.
On the web go to the Integrations page and click on the tile you would like to stop integrating with. In the Motil iOS or Android App go to Settings > General > Integrations and click on the trash can icon next to the integration. You should receive a confirmation message on the screen letting you know the integration has been deleted.
Motil vs Competitors
- If you’re looking for a powerful, all-in-one software solution for managing your online business, look no further than Motil. With its comprehensive suite of tools for website building, scheduling, and payment processing, Motil is the ultimate solution for anyone who wants to take their online presence to the next level.
- Unlike other software platforms that offer only one or two of these tools, Motil provides everything you need to build a professional-looking website, automate your scheduling and appointments, and accept payments securely and easily. With Motil, you’ll have all the tools you need in one central location, saving you time and effort by eliminating the need to switch between different platforms.
- Motil’s online personal storefront is incredibly easy to use, with customizable options that allow you to create a website that perfectly reflects your brand and values. And with its scheduling tools, you can automate the entire appointment booking process, making it easier than ever for your clients to schedule appointments and meetings with you.
- But that’s not all. Motil also offers robust payment processing tools, allowing you to accept payments securely and easily. Whether you want to set up payment forms, invoices, or subscription plans, Motil makes it easy to get paid online.
- And with Motil’s customer management tools, you can keep track of all your clients and their interactions with you, making it easier to provide them with the best possible service.
- In short, if you’re serious about taking your online business to the next level, Motil is the software you need. With its comprehensive suite of tools and easy-to-use interface, Motil is the ultimate solution for anyone who wants to build a successful online business. So why wait? Sign up for Motil today and start building the online business of your dreams!
Motil offers several benefits over a traditional website builder. While website builders are focused solely on website creation, Motil provides a suite of tools for managing your online presence, scheduling, and payments. Here are some of the key benefits of using Motil over a website builder:
- All-in-one solution: Unlike website builders that only offer website creation tools, Motil offers a complete suite of tools for managing your online presence, scheduling, and payments. This makes it easier to manage your entire online business from one central location.
- Automated scheduling: With Motil’s scheduling tools, you can automate the scheduling process, reducing the time and effort required to manage your appointments and meetings. Clients can book appointments and meetings online, and you can set your availability, send automated reminders, and manage your schedule from one central dashboard.
- Payment processing: Motil offers secure payment processing tools, allowing you to easily accept payments online. You can set up payment forms, invoices, and subscription plans, and clients can pay using a range of payment methods, including credit cards, PayPal, and Apple Pay.
- Customer management: Motil’s customer management tools make it easy for you to keep track of your clients and their interactions. The platform allows you to store client information, track appointments and payments, and communicate with clients through the platform.
Overall, Motil is a comprehensive solution for managing your online presence, scheduling, and payments. By using Motil, you can save time, improve efficiency, and provide a better experience for your clients.
Motil offers several benefits over traditional scheduling software. While scheduling software focuses on managing appointments and meetings, Motil provides a suite of tools for managing your entire online business, including your website, scheduling, and payments. Here are some of the key benefits of using Motil over scheduling software:
- All-in-one solution: Motil offers a complete suite of tools for managing your online presence, scheduling, and payments, making it easier to manage your entire online business from one central location.
- Online business storefront: With Motil’s storefront builder, you can create a professional-looking website without any coding knowledge. The platform allows you to create a unique and personalized website that reflects your brand and values.
- Payment processing: Motil offers secure payment processing tools, allowing you to easily accept payments online. You can set up payment forms, invoices, and subscription plans, and clients can pay using a range of payment methods, including credit cards, PayPal, and Apple Pay.
- Customer management: Motil’s customer management tools make it easy for you to keep track of your clients and their interactions. The platform allows you to store client information, track appointments and payments, and communicate with clients through the platform.
Overall, Motil is a comprehensive solution for managing your online business. By using Motil, you can save time, improve efficiency, and provide a better experience for your clients.
Motil offers several benefits over traditional payment processors. While payment processors focus solely on payment processing, Motil provides a suite of tools for managing your entire online business, including your website, scheduling, and payments. Here are some of the key benefits of using Motil over a standalone payment processor:
- All-in-one solution: Motil offers a complete suite of tools for managing your online presence, scheduling, and payments, making it easier to manage your entire online business from one central location.
- Online business storefront: With Motil’s storefront builder, you can create a professional-looking website without any coding knowledge. The platform allows you to create a unique and personalized website that reflects your brand and values.
- Scheduling tools: Motil’s scheduling tools allow you to automate the scheduling process, reducing the time and effort required to manage your appointments and meetings. Clients can book appointments and meetings online, and you can set your availability, send automated reminders, and manage your schedule from one central dashboard.
- Customer management: Motil’s customer management tools make it easy for you to keep track of your clients and their interactions. The platform allows you to store client information, track appointments and payments, and communicate with clients through the platform.
Overall, Motil is a comprehensive solution for managing your online business. By using Motil, you can save time, improve efficiency, and provide a better experience for your clients. Plus, with the ability to manage your website, scheduling, and payments all in one place, you can streamline your business processes and focus on what really matters: growing your business.
